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Policies and Procedures

Policies and Procedures

Southern NestPolicies and Procedures

Return/Refund Policy
All items are final sale as they are customized to customer specifications.  If an error has been made on the part of Southern Nest notification must be given to Southern Nest via email.  (service@southernnest.com) Be  sure to review the font choices prior to order via the sample page.  No refunds will be given in the event customer does not “like” the letter.  All letters can be viewed on the “Fonts” tab.
Cancellation Policy
All cancellations and changes must be made to the order within 12 hours of order being placed. Customer must notify Southern Nest of such changes via email (service@southernnest.com)
Delivery / Shipping Policy  No international shipping at this time. Orders may take up to 4 weeks to ship, though current shipping time is estimated at 2-3 weeks.

All customer information is private.  You will be automatically joined on the Southern Nest and Charming Little Nest emails.  To unsubscribe, follow the instructions on the email.


Welcome! I'm Courtney Ronay, founder of Southern Nest® and Charming Little Nest Blog™. I juggle being a wife and mommy while running my rapidly growing company. I believe that creating a beautiful home involves many elements, all of which are very achievable. Here you can shop for my collection of wooden monograms, then take a peek into my home. Because, frankly, it just wouldn't be very "southern" if I didn't invite you in.
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